Getting help – Sony PCG-748 User Manual
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
T VAIO Notebook
Computer Read Me
First
2 \AIO Notebook
Computer User Guide
Contains a complete list of the items that ship
with your computer, product specifications,
software support information, and the most up-
to-date information on using your computer.
Explains how to use your notebook computer
and connect peripheral devices.
3
Online User Guide
This electronic document contains additional
Information on the preinstalled software titles.
You can access this guide from the Help Center
on the Windows Start menu.
Manuals and online
help files that may
accompany your
preinstalled software
5
Knowledge Databa^
Most of the manucds for preinstalled software are
located on your hard disk drive tis online help
files. You can access the online help files from the
Help menu in the specific application. A printed
manual is available for some applications.
6 SonyFa.x-on-Demand
Provides instant access to information on
commonly encountered problems. Enter a
description of your problem and the Knowledge
Database searches for the corresponding
solutions online. You can access the Sony
Knowledge Database at:
This service provides you with answers to
commonly asked questions. You can use this
automated service to request a list of available
topics and then select the topics that you want to
receive. To contact the Sony fax-on-demand
service, call 1-888-4SONYPC U-888-476-6972).
(Requires a fax machine or your fax software.)
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