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Castelle resources, Technical support – Castelle FAXPRESS PREMIER 61-1260-001A User Manual

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Getting Started

4

Castelle Resources

Castelle Corporate Headquarters

855 Jarvis Drive
Morgan Hill, CA 95037
www.castelle.com

Castelle North America

Toll Free: +1(800) 289-7555
Fax: +1(408) 852-8100
Email: [email protected]

Castelle International Sales

Phone: +1 (408) 852-Premier

Technical Support

To qualify for tech support, your FaxPress Premier must be registered
with Castelle. Visit Castelle's Customer Services web page at:

http://www.castelle.com/support

for more information about product registration.

Technical support is available by mail, fax, e-mail, or phone from 6am to
5PM Pacific Standard Time.
Phone: +1(408) 852-8080
Fax: +1(408) 852-8180
E-mail: [email protected]

For efficient resolution, please be ready to provide the following
information to the Castelle technical support representative who answers
your call:

• Company name, phone number, pager/cell phone number, email

address & fax number

• The type and model number of your unit

• The unit's 8-digit serial number, printed on a label on the bottom of

the unit.

• The version number of the FaxPress software you are using.