Tri-Tronics Sport Upland G3 - Manual (Page 21)

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Either you or the dog is shielded by a metal structure. Metal fences, chain link
dog enclosures, screen doors, buildings, and other metal structures can affect the
radio signal. Operate the Remote Trainer away from these structures.
The receiver is on backwards. For best range, position the receiver so that the
light faces toward the dog’s nose.
You’re experiencing temporary radio interference. Radio signals from nearby
CBs and walkie talkies can reduce range. Wait a short while then try again, or
move to another area.
Problem #3: The stimulation seems too high, not high enough, or
the dog does not seem to feel it at all.
The collar strap is not tight enough. The collar should be snug. Contact points
must press against the dog’s skin to provide efficient, consistent stimulation.
The intensity position is not correct. The ideal intensity level depends on the
dog and the training situation. Try a different level. Also note that in very cold
weather, you may need to use a slightly higher setting to achieve the same level of
intensity.
The contact points are too short for the dog’s coat type. Use the long contact
points instead.
The transmitter intensity dial is set on “N,” “T,” or “A.” Select a numbered
position.
The batteries in either the receiver or the transmitter are dead. Recharge or
replace as needed.
Debris or contaminants are interfering with electrical stimulation. Clean the
receiver and contact point area.
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Problem #1: No stimulation when a transmitter button is pressed.
The receiver has not been activated. The receiver must be turned on or it won’t
work at all.
The receiver has not been set to your transmitter. Follow the instructions on
page 17.
The transmitter intensity dial is set on “N,” “T,” or “A.” Select a numbered
position.
An antenna is not installed in the transmitter, or is broken or loose (does not
apply to Sport G3 units). The antenna must be inserted in the transmitter for
proper radio communication between it and the receiver. Check the antenna for
physical damage and replace, if needed.
The batteries in either the receiver or the transmitter are dead. Recharge or
replace, as needed.
The batteries are not taking a charge. Either you need new batteries or the
charging system is not working. See whether the cradle light is glowing red while
connected to the charger. The power may not be working. Try another wall outlet.
If using a power strip, make sure it is switched on and working.
You are using the wrong transmitter. If you own more than one Tri-Tronics
transmitter or train with someone who has a Tri-Tronics product, check that you
have not accidentally switched transmitters.
Problem #2: The Remote Trainer doesn’t have range, or the range
has been significantly reduced.
The antenna is not installed in the transmitter or is broken or loose (does not
apply to Sport G3 units). The antenna must be installed in the transmitter for
proper function. Check the antenna for physical damage and replace if needed.