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Carrier 794 User Manual

Page 32

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Models 750, 751, 754, 774, 794

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

PAGE

REF.

5. The mix in the mix hopper

is too warm.

a. The temperature is out of

adjustment.

a. Call service technician to

adjust the mix hopper

temperature.

------

b. Missing or defective mix

hopper gasket.

b. Replace/install the gasket

around the mix hopper.

22

c. The mix hopper cover is

not in position.

c. Place the cover in

position.

23

d. The MIX REF light is not

lit.

d. Press the MIX REF key.

13

6. The drive shaft is stuck in

the drive coupling.

a. Rounded corners of drive

shaft, coupling, or both.

a. Call service technician to

correct cause, and to

replace the necessary

components. Do not

lubricate the hex end of

the drive shaft.

------

b. Mix and lubricant collected

in the drive coupling.

b. Brush clean the rear shell

bearing area regularly.

24

7. The freezing cylinder walls

are scored.

a. The beater assembly is

bent.

a. Call service technician to

repair or replace the

beater and to correct the

cause of insufficient mix

in the freezing cylinder.

------

b. The front bearing is

missing or worn on the

freezer door.

b. Install or replace the front

bearing.

16

8. Excessive mix leakage

into the rear drip pan.

a. Missing or worn drive

shaft seal on drive shaft.

a. Install or replace regularly.

15 / 30

b. The rear shell bearing is

worn.

b. Call service technician to

replace rear shell bearing.

------

9. Excessive mix leakage

from door spout.

a. Missing or worn draw

valve o-rings.

a. Install or replace regularly.

18 / 30

b. Inadequate lubrication of

draw valve o-rings.

b. Lubricate properly.

18

c. Wrong type of lubricant is

being used (example:

petroleum base lubricant).

c. Use the proper lubricant

(example: Taylor Lube).

15

10. No freezer operation after

pressing the AUTO key.

a. Unit is unplugged.

a. Plug into wall receptacle.

------

b. The circuit breaker is off

or the fuse is blown.

b. Turn the breaker on, or

replace the fuse.

------

c. The beater motor is out on

reset.

c. Reset the freezer.

14

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