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Solving problems, Dell diagnostics, When to use the dell diagnostics – Dell Inspiron 1150 User Manual

Page 49

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Solving Problems

49

Solving Problems

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in your

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" and run
the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE:

If your computer cannot display a screen image, contact Dell.

1

Shut down the computer.

2

If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.

3

Connect the computer to an electrical outlet.

4

Turn on the computer. When the DELL™ logo appears, press immediately.

NOTE:

If you cannot see anything on your display, hold down and press the computer’s power

button to begin the Dell Diagnostics. The computer automatically runs the
Pre-boot System Assessment.

If you wait too long and the Microsoft

®

Windows

®

logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer through the Start menu
and try again.