Dell Inspiron 1150 - Manual (Page 25)

Setting Up Your Computer
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C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — If you have other telephone devices
sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass
them and use the telephone line to connect the modem directly to the telephone wall jack.
C HECK THE CONNECTION — Verify that the telephone line is connected to the modem.
C HECK THE TELEPHONE LINE — Try using a different telephone line. If you are using a line that is 3 m
(10 ft) or more in length, try a shorter one.
I RREGULAR DIAL TONE — If you have voice mail service, you might hear an irregular dial tone when you
have messages. Contact your telephone company for instructions on restoring a dial tone.
T URN OFF CALL WAITING ( CATCH - PHONE ) — See your telephone directory for instructions on
deactivating this feature. Then adjust the dial-up networking connection properties.
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and
then click Edit....
3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select the
proper code as listed in your telephone directory.
4 Click Apply and click OK.
5 Close the Phone and Modems Options window.
6 Close the Control Panel window.
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware and click Phone and Modem Options.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E-Mail Problems
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — With the Outlook Express e-mail program
open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect
to the Internet.