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Using cds, dvds, and other multimedia, Using cds and dvds, Cd or dvd problems – Dell Inspiron 1150 User Manual

Page 39: If you cannot play a cd, cd-rw, or dvd

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Using CDs, DVDs, and Other Multimedia

39

Using CDs, DVDs, and Other Multimedia

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To
access the help file, see page 9.

CD or DVD Problems

If you cannot play a CD, CD-RW, or DVD

NOTE:

Because of different worldwide file types, not all DVD titles work in all DVD drives.

High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a
defect with the drive or the CD.

E

NSURE

THAT

W

INDOWS®

RECOGNIZES

THE

DRIVE

Click the Start button and click My Computer. If

the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the
computer. Verify that the

light is blinking, indicating normal operation.

T

RY

ANOTHER

DISC

Insert another disc to eliminate the possibility that the original disc is defective.

E

NSURE

THAT

THE

CD

IS

SNAPPED

TO

THE

SPINDLE

ON

THE

CD

DRIVE

TRAY

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

Double-click the speaker icon in the lower-right corner of

your screen. Ensure that the volume is turned up and that the sound is not muted.

C

LEAN

THE

DRIVE

OR

DISC

See "Cleaning Your Computer" in the

Dell Inspiron Help file for

instructions. To access the help file, see page 9.

If you cannot eject the CD, CD-RW, or DVD drive tray

1

Ensure that the computer is shut down and turned off (see page 28).

2

Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the
tray is partially ejected.

3

Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.