Using cds, dvds, and other multimedia, Using cds and dvds, Cd or dvd problems – Dell Inspiron 1150 User Manual
Page 39: If you cannot play a cd, cd-rw, or dvd
Using CDs, DVDs, and Other Multimedia
39
Using CDs, DVDs, and Other Multimedia
Using CDs and DVDs
For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To
access the help file, see page 9.
CD or DVD Problems
If you cannot play a CD, CD-RW, or DVD
NOTE:
Because of different worldwide file types, not all DVD titles work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a
defect with the drive or the CD.
E
NSURE
THAT
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Click the Start button and click My Computer. If
the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the
computer. Verify that the
light is blinking, indicating normal operation.
T
RY
ANOTHER
DISC
—
Insert another disc to eliminate the possibility that the original disc is defective.
E
NSURE
THAT
THE
CD
IS
SNAPPED
TO
THE
SPINDLE
ON
THE
CD
DRIVE
TRAY
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Double-click the speaker icon in the lower-right corner of
your screen. Ensure that the volume is turned up and that the sound is not muted.
C
LEAN
THE
DRIVE
OR
DISC
—
See "Cleaning Your Computer" in the
Dell Inspiron Help file for
instructions. To access the help file, see page 9.
If you cannot eject the CD, CD-RW, or DVD drive tray
1
Ensure that the computer is shut down and turned off (see page 28).
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the
tray is partially ejected.
3
Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.