Dell Studio 1440 (Mid 2009) User Manual

Page 44

Using Support Tools

Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press

immediately. Select Diagnostics from the

boot menu and press .

NOTE: If you wait too long and the operating

system logo appears, continue to wait until

you see the Microsoft

Windows

desktop;

then, shut down your computer and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities disc.

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive.

Starting Dell Diagnostics From the Drivers and
Utilities Disc

NOTE: Your computer does not have an

internal optical drive. Use an external

optical drive or any external storage device

for the procedures that involve discs

Insert the

Drivers and Utilities disc.

Shut down and restart the computer.

When the DELL logo appears, press

immediately.

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.