Invoking epsa – Dell Inspiron 20 (3048, Early 2014) User Manual
Page 88
88
Diagnostics
Invoking ePSA
To invoke ePSA:
1. Restart the computer.
2. Press
NOTE: If you wait too long and the operating system logo appears,
continue to wait until you see the Windows desktop, then restart
your computer and try again.
3. Select Diagnostics and press
4. Follow the instructions on the screen to complete the test and note any
error messages that appear.
If a component fails the test, the test stops, the computer beeps, and an
error code is displayed. Note the error code(s) and search for solutions at
dell.com/support or contact Dell.
Follow the instructions on the screen to continue to the next test, retest the
component that failed, or stop the test and restart the computer.
If the PSA completes successfully, the following message appears on
your screen:
“ No problems have been found with this system
so far. Do you want to run the remaining memory tests?
This will take about 30 minutes or more. Do you want
to continue? (Recommended).” Press
experiencing memory issue, otherwise press
If the ePSA completes with errors, the following message appears on
your screen:
“Testing completed. One or more errors were
detected.”
The Event Log tab in the Status window displays the errors that occurred
during the ePSA tests.