Dell Inspiron 20 (3048, Early 2014) - Manual (Page 68)

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Solution Station
‑ Backup and Recovery — Access system recovery tools that allow
you to:
‑ Create a Dell Factory Image Restore file on your computer to
restore your computer at a later point.
‑ Create a Backup and Recovery media.
‑ System Performance Improvement Offers – Acquire software and
hardware solutions that help improve your system performance.
Solution Station
Solution Station is a one stop shop for premium support services providing
computer configuration and maintenance, networking setup and support,
home entertainment Installation, and so on.
You can choose from one of the following support categories depending
on your needs: Phone support, On‑site support (in‑home support),
or online services.
Featured services include a free PC health check to optimize and speed‑up
your computer, help with common errors and troubleshooting, virus and
spyware removal, wireless‑network setup, and more. You can also find
articles and FAQs on the most common problems and instructions on
performing common tasks.
The support categories provide flexible pricing and varying degrees of
customer involvement in issue resolution.