Dell Studio 1737 (Late 2008) User Manual

Page 43

Using Support Tools

It is recommended that you print these

procedures before you begin.

NOTICE: Dell Diagnostics works only on

Dell computers.
NOTE: The

Drivers and Utilities media

is optional and may not ship with your

computer.

Review your computer’s configuration

information, and ensure that the device that

you want to test displays in the system setup

program and is active. See the System Setup

section in Dell Technology Guide.
Start the Dell Diagnostics from your hard drive

or from the

Drivers and Utilities media.

Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a

screen image, see “Contacting Dell” on

Ensure that the computer is connected to an

electrical outlet that is known to be working

properly.
Turn on (or restart) your computer.

When the DELL

™

logo appears, press

immediately. Select Diagnostics from the

boot menu and press .

NOTE: If you wait too long and the

operating system logo appears, continue to

wait until you see the Microsoft

Windows

desktop; then, shut down your computer

and try again.
NOTE: If you see a message stating that no

diagnostics utility partition has been found,

run the Dell Diagnostics from the

Drivers

and Utilities media.

Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive.