Dell Latitude LM - Manual (Page 84)

5-6 Dell Latitude LM Reference and Troubleshooting Guide
Figure 5-1. Diagnostics Checklist
Name: ______________________________________________________________Date: ____________________
Address: _____________________________________________________________Phone no.: _______________
Service tag (bar code on the back of the computer): ___________________________________________________
Return Material Authorization Number (if provided by support technician): ________________________________
Operating system and version: ____________________________________________________________________
Peripherals: ___________________________________________________________________________________
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PC Cards: _____________________________________________________________________________________
____________________________________________________________________________________________
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Are you connected to a network? yes no
Network, version, and network card: _______________________________________________________________
Programs and versions: _____________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Error message or beep code: ______________________________________________________________________
Description of problem and troubleshooting procedures you performed: ___________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
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Diagnostics Checklist