Dell PowerVault DL2100 - Manual (Page 4)

Upgrading from Windows Server 2008 x64 to Windows Server 2008 R2 for Symantec Backup Exec
Page 2
Introduction
This document explains how to upgrade a Dell TM PowerVault TM DL Backup-to-Disk Appliance Powered by
Symantec TM Backup Exec TM from Windows Server 2008 x64 to Windows Server 2008 R2. It details the
various prerequisites that must be met prior to the upgrade of the operating system, as well as
procedures to be completed after the OS upgrade to get the appliance back to a working state.
NOTE : Dell strongly recommends that you engage Dell Support for assistance during the upgrade of the
operating system. If the required steps for the OS upgrade are not followed properly, the DL Backup-
to-Disk Appliance could become unusable
Technical Resources
The following table lists additional documentation available for reference.
Vendor Document or Resource Title Location
Symantec Symantec Backup Exec 2010 Administrator’s Guide
backupexec.com/compatib
ility/
Dell
Dell PowerVault DL Backup to Disk Appliance
Powered by Symantec Backup Exec User Guide
support.dell.com/manuals
Prerequisites
This white paper assumes that the DL Backup to Disk Appliance has already been configured. The
following prerequisites must be met before initiating an upgrade of the operating system
 Windows Server 2008 x64 – Service Pack 2 (SP2)
 Backup Exec 2010 R3 (See
TechNote159346 for steps to download and install BE2010 R3)
 All Live Updates have been applied
Note: Dell recommends that all disk storage should be provisioned prior to the upgrade.
IMPORTANT: Upgrading the operating system on the DL Backup to Disk Appliance to Windows
2008 R2 before meeting the specified prerequisites can potentially lead to data loss.
Marking the Backup Exec Deduplication Storage Folder
The steps in this section are required if the Deduplication Storage Folder has been automatically
provisioned via the Storage Provisioning Option (SPO). If the DSF has been created manually, then
proceed to the next section.
During the upgrade to Windows Server 2008 R2, Windows removes the mount path for the Deduplication
Storage Folder (DSF). In order to locate the DSF after the Windows R2 upgrade, follow the steps below
to add a Windows drive letter.
1. Using an account with system administrator privileges, launch a command window:
Start -> Run “cmd”
2. Type DISKPART and issue the following commands:
a. LIST VOLUME (locate the DSF volume # based on the volume with the mount path of
"C:\Program Files\Symantec\Backup Exec\PDDE_Volume"