Dell PowerVault NX300 - Manual (Page 15)

Troubleshooting Guide 15
Update Issues
Table 4. Update Issues
Issue Description Workaround / Solution
The PowerVault NAS
update package provided is
not a NAS appliance
software.
The package provided for
the PowerVault NAS
Initial Configuration
Wizard is not a recognized
NAS appliance software
package.
Ensure that the package
downloaded from
support.dell.com is
compatible with
your system.
The PowerVault NAS
update package provided
cannot be installed on the
NAS system.
The wrong NAS software
appliance has been
provided for the system.
Go to support.dell.com
and download the
appropriate NAS appliance
software for the system.
Dell OpenManage Server
Administrator is not
detected on the system.
Dell OpenManage Server
Administrator cannot be
found on the system.
To workaround this issue,
download the latest version
of the OpenManage Server
Administrator from
support.dell.com.
1 Launch the installer and
follow the instructions on
the screen.
2 After installing the
OpenManage Server
Administrator, reboot the
system.
3 After the system boots
up, the PowerVault NAS
Initial Configuration
Wizard launches.
4 Complete the initial
configuration steps.
book.book Page 15 Monday, September 6, 2010 1:15 PM