Dell PowerVault 124T - Manual (Page 49)

l Power cycle the autoloader through the front panel.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If the source is a slot within a magazine, check if the spring loaded cartridge present flag moves freely
when the cartridge is manually inserted into the magazine.
l If all previous steps fail, see Contacting Dell .
AA Picker Cartridge Sensor Error
AB Drive Path Sensor Error l Power cycle the autoloader through the front panel.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, see Contacting Dell .
AC Mail Slot Door Sensor Error l Power cycle the autoloader.
l Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the
door closes fully.
l If all previous steps fail, see Contacting Dell .
AD Mail Slot Solenoid Error
AE Servo Initialization Error l Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
and insure that the carriers move freely at least one full rotation in each direction. Re-insert each
magazine after inspection.
l Check the barcode reader setting through either the Remote Management Unit or the Operator
Control Panel.
l If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do
not have valid barcode labels, disable the barcode reader.
l Check support.dell.com for PowerVault 124T firmware updates.
l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, see Contacting Dell .
AF Error Log Information Event Used to analyze start of servo/motor error sequence in the Soft Error Log. Error entries immediately
following indicate nature of specific motor/position error.
l No action required.
Servo Picker Hardware Error Types
B0 Rotation Sensor Bad l Power cycle the autoloader.
l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control
Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges present within the autoloader.
l If all previous steps fail, see Contacting Dell .
B1 Rotation Flag Not Found
B2 Rotation Flag Bad
B3 Translation Sensor Bad
B4 Translation Sensor 1 Bad
B5 Translation Sensor 2 Bad
B6 Translation Flag Bad
B7 Rotational Calibration Lost
B8 Translation Calibration Lost
B9 Rotation Lost
BA Translation Lost
BB Rotation Position Lost
BC Translation Position Lost
BD Picker Dropped Cartridge Error l Check for a jammed cartridge in the picker. Remove the cartridge if present.
l Remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine
and insure that the carriers move freely at least one full rotation in each direction.
l Fully insert a cartridge into each magazine slot, then remove. Look for difficulty in extracting the
cartridge from each slot.
l Re-insert the magazine after inspection.
BE Picker Missed Cartridge Error