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Dell PowerEdge M610x User Manual

Page 316

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316

Troubleshooting Your System

3 Reseat the CMC module and see if the CMC module fault indicator turns

off. See "CMC Module" on page 293 and Figure 1-22 for more information

about the module’s indicators.

4 If another CMC module is available, swap the two modules.
5 If the fault indicator is off, but the serial device connected to the serial

port is not properly operating, go to step 6. If the fault indicator is off, but

the network management device connected to the network interface

connector port is not properly operating, go to step 9.

NOTE:

In an enclosure with two CMCs, serial connections are only supported

on the Primary CMC. This is designated by the single blue LED. See

Figure 1-22.

6 Reseat the serial cable to the serial connector on the CMC module and to

the serial device communicating with it.

7 Connect a known-working null-modem serial cable between the CMC

module and the serial device.

8 Connect a known-working serial device to the CMC module.

If the serial device and CMC module still do not communicate with each

other, see "Getting Help" on page 361.

9 Reseat the network cable to the network connector on the CMC module

and to the network device.

10 Connect a known-working network cable between the CMC module and

the network device.

NOTE:

If the CMC is connected to another CMC in an adjacent enclosure and

there is no failover, check the network cable connected to port Gb2. If there is

no external management connection to the CMC, check the cable connected

to port Gb1. See Figure 1-22.

11 Connect a known-working network device to the CMC module.

If the network device and CMC module still do not communicate with

each other, see "Getting Help" on page 361.