Dell Inspiron 1122 (M102z, Early 2011) - Manual (Page 51)

49
Solving Problems
If you have other software problems —
Back up your files immediately. •
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.
Ensure that your computer meets
–
the minimum hardware requirements
needed to run the software. See
the software documentation for
information.
Ensure that the program is installed and –
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.
Write down any error message that is
–
displayed to help in troubleshooting
when contacting Dell.