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If you cannot play a cd, cd-rw, or dvd – Dell Inspiron 4100 User Manual

Page 51

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So l v i ng P r o bl e m s

51

If you cannot play a CD, CD-RW, or DVD

HINT:

High-speed CD

drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.

E

NS UR E

T HA T

W

I ND O W S

R EC O GN IZ E S

T HE

D RI V E

In Windows XP,

click the Start button and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the CD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.

T

R Y

A NO TH ER

D IS C

Insert another disc to eliminate the possibility that

the original disc is defective.

A

DJ US T

T HE

W

I ND OW S

VO L UME

C O NT RO L

In Windows XP, click the

speaker icon in the lower-right corner of your screen. In Windows Me and
Windows 2000, double-click the speaker icon in the lower-right corner of your
screen. Be sure that the volume is turned up and that the sound is not muted.

R

E INS T A LL

TH E

DR I VE

1

Save and close any open files, exit any open programs, and shut down the
computer.

2

If the drive is installed in the module bay, remove the drive. See "About the
Module Bay"
on page 24 for instructions.
If the drive is a fixed drive, review "If you have problems with a hard drive" on
page 53.

3

Reinstall the drive.

4

Turn on the computer.

C

LE A N

T HE

D RI VE

O R

D IS C

See the Tell Me How help file for

instructions. To access the help file, see page 34.

C

HE CK

T HE

DR I VE

F OR

E R RO R S

1

Remove the hard drive.

2

Insert the Drivers and Utilities CD for your computer and turn on the
computer.

3

Verify that the drive light is blinking, indicating normal operation.

2H767bk0.book Page 51 Friday, September 28, 2001 1:37 PM