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Dell PowerVault MD3800i User Manual

Page 11

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Issue

Recommended Action

The CIM client methods fail due to authentication error:

Return Code -4

During installation, you do not run into any issues with the

storage array password because the SMI-S Provider does

not yet have information about the storage arrays to

manage. However, after you add the storage arrays, a
Return Code -4 message is displayed for any method

that runs. A specific error message is not displayed other

than the return value, but the SMI-S Provider trace log

shows that the method failed because of an

authentication failure. Update the Property -
Secret with the current storage array password in the
SharedSecret instance by using Modify

Instance CIM. You can perform this operation from the

client used for communicating with SMI-S Provider (for

example, CIM Navigator).

The following message is displayed when you use the CIM

CLI application:
roundTripTime is incorrect in

ClientOpPerformanceData

You can ignore this message when using the CIM

command line interface.

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