beautypg.com

Troubleshooting the smi-s provider – Dell PowerVault MD3800i User Manual

Page 10

background image

To change the debug tracing option:

1.

Go to the directory where SMI-S Provider is installed.
The default install directories are:

– <%Program Files%>/Dell/pegasus/provider/array for Windows.
– /opt/dell/pegasus/array for Linux.

2.

Edit providerTraceLog.properties file in a text file editor, by following the steps below:
a) Remove the pound sign (#) from the lines containing File, Level, and Events.
b) Edit the file name in the field File.

This file contains the trace messages.

3.

Save providerTraceLog.properties file and exit the text file editor.

4.

Stop and start the OpenPegasus CIM server.
See Starting And Stopping The OpenPegasus CIM Server.

Troubleshooting The SMI-S Provider

The following table lists some of the common issues and their resolutions.

Table 2. Common Issues and Resolutions

Issue

Recommended Action

The following message is displayed if SMI-S Provider is

installed on a system for the first time:
cimserver not started: Bind failed:

Failed to bind socket

on port 5989: Address already in use

(error code 125).

This issue occurs when there is a port conflict. To resolve

the conflict, remove the application that is using the port

or select a different port.
To select a different port:

1.

Stop the CIM server.

2.

Set the new ports using the following commands:
cimconfig -s httpPort= -

p

imconfig -s httpsPort=

-p

3.

Start the CIM server.

CIMOM default port in use is not reported in the Microsoft

Windows operating system.

In Windows, if the default TCP ports 5988 and 5989 are

already in use during the SMI-S Provider installation, no

message is displayed to confirm that the ports are in use.
To resolve the conflict:

1.

Edit the cimserver_current.conf and

cimserver_planned.conf files.

2.

Specify the open ports.

3.

Start the CIM server.

Service Location Protocol Service Agents (SLP SA) in

multi-CIMOM environments.

Only one SLP SA per individual server can be active

because SAs require the fixed port 477.

NOTE: If the operation started on a non-standard
port, dynamic SLP discovery of the CIM service is
not possible.

10