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Frequently asked questions, Installation – Dell Pocket DJ User Manual

Page 37

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Frequently Asked Questions

This section covers common problems you might encounter or questions
you might have while using your Dell Pocket DJ. If you have a problem that
is not addressed in this chapter, visit support.dell.com for more information.

Installation

I can’t install the Dell Pocket DJ software on my computer, which has
Microsoft

®

Windows

®

95 or Windows 98 installed on it. The installation

stops halfway.

You cannot install the Dell Pocket DJ software on a computer with Windows 98
or Windows 95.

Upgrade your computer’s operating system to Windows XP or Windows
2000 before attempting to install the Dell Pocket DJ.

My Dell Pocket DJ is not recognized by Musicmatch or Dell DJ Explorer,
after installing the software from the Dell DJ™/Dell Pocket DJ™ Product
Software
CD.
In Musicmatch or Dell DJ Explorer, I can’t see my Dell Pocket DJ.

Your Dell Pocket DJ was probably connected to your computer during the
installation. Your Dell Pocket DJ may not be properly connected to your
computer.

Disconnect your Dell Pocket DJ and restart your computer. You may also
have to re-install the software from the Dell DJ™/Dell Pocket DJ™ Product
Software CD
. Be sure to follow the installation steps carefully. Do not
connect your Dell Pocket DJ to your computer during software installation.

NOTE:

During installation, if you choose not to install Musicmatch from the Dell

DJ™/Dell Pocket DJ™ Product Software CD, you must still install the
Musicmatch plug-in, when prompted, in order to use Musicmatch with the Dell
Pocket DJ. See "Installing Software" on page 11.