Keyboard problems, Lockups and software problems, The computer does not start up – Dell Dimension 4700C User Manual
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32
Solving Problems
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.dell.com | support.dell.com
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
The computer does not start up
E
NSURE
THAT
THE
I E E E 1 3 9 4
DEVICE
IS
RECOGNIZED
BY
W
INDOWS
—
1
Click the Start button and click Control Panel.
2
Click Printers and Other Hardware.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
YOU
HAVE
PROBLEMS
WITH
A
D
ELL
I E E E 1 3 9 4
DEVICE
—
I
F
YOU
HAVE
PROBLEMS
WITH
A
NON
- D
ELL
I E E E 1 3 9 4
DEVICE
—
Contact the manufacturer of the
IEEE 1394 device.
C
HECK
THE
KEYBOARD
CABLE
—
• Ensure that the keyboard cable is firmly connected to the computer.
• Reconnect the keyboard cable as shown on the setup diagram for your computer.
• Check the cable connector for damaged or frayed cables.
• Remove keyboard extension cables and connect the keyboard directly to the computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, and try using the
keyboard.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
C
HECK
THE
D
IAGNOSTIC
L
IGHTS
—
E
NSURE
THAT
THE
P
OWER
C
ABLE
IS
F
IRMLY
C
ONNECTED
TO
T
HE
C
OMPUTER
AND
TO
T
HE
E
LECTRICAL
O
UTLET