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Other software problems, Memory problems, Click printers and other hardware – Dell Dimension 3100C User Manual

Page 34

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34

Solving Problems

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.dell.com | support.dell.com

Other software problems

Memory Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

C

HECK

THE

SOFTWARE

DOCUMENTATION

OR

CONTACT

THE

SOFTWARE

MANUFACTURER

FOR

TROUBLESHOOTING

INFORMATION

• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See

the software documentation for information.

• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.

B

ACK

UP

YOUR

FILES

IMMEDIATELY

U

SE

A

VIRUS

-

SCANNING

PROGRAM

TO

CHECK

THE

HARD

DRIVE

,

FLOPPY

DISKS

,

OR

C D

S

S

AVE

AND

CLOSE

ANY

OPEN

FILES

OR

PROGRAMS

AND

SHUT

DOWN

YOUR

COMPUTER

THROUGH

THE

START

MENU

I

F

YOU

RECEIVE

AN

INSUFFICIENT

MEMORY

MESSAGE

• Save and close any open files and exit any open programs you are not using to see if that resolves the

problem.

• See the software documentation for minimum memory requirements. If necessary, install additional

memory (see page 64).

Reseat the memory modules (see page 64) to ensure that your computer is successfully communicating

with the memory.

• Run the Dell Diagnostics (see page 46).