Dell Dimension 5100C - Manual (Page 3)

Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and hard-drive activity light may indicate a computer problem.
Diagnostic Lights
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel. When the computer starts normally, the
lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Power Light Problem Description Suggested Resolution
Solid green Power is on, and the computer is operating
normally. On the desktop computer, a solid
green light indicates a network connection. No corrective action is required.
Blinking green The computer is in the suspended state
(Microsoft® Windows® 2000 and Windows XP). Press the power button, move the mouse, or press a key on the
keyboard to wake the computer.
Blinks green several times and
then turns off A configuration error exists. Check the diagnostic lights to see if the specific problem is identified.
Solid amber The Dell Diagnostics is running a test, or a device
on the system board may be faulty or incorrectly
installed. If the Dell Diagnostics is running, allow the testing to complete.
Check the diagnostic lights to see if the specific problem is identified.
If the computer does not boot, contact Dell for technical assistance (see
your computer Owner's Manual for information about contacting Dell).
Blinking amber A power supply or system board failure has
occurred. Check the diagnostic lights to see if the specific problem is identified.
Also, see "Power Problems" in your computer Owner's Manual.
Solid green and a beep code
during POST A problem was detected while the BIOS was
executing. See " Beep Codes " for instructions on diagnosing the beep code. Also,
check the diagnostic lights to see if the specific problem is identified.
Solid green power light and no
beep code and no video during
POST The monitor or the graphics card may be faulty or
incorrectly installed. Check the diagnostic lights to see if the specific problem is identified. See
"Video and Power Problems" in your computer Owner's Manual.
Solid green power light and no
beep code but the computer
locks up during POST An integrated system board device may be
faulty. Check the diagnostic lights to see if the specific problem is identified. If
the problem is not identified, contact Dell for technical assistance. See
your computer Owner's Manual for information on how to contact Dell.
Hard-Drive
Activity Light Problem Description Suggested Resolution
Solid green The hard-drive activity light is on when the computer reads data from or writes data to the hard drive. The light
might also be on when a device such as a CD player is operating. No corrective action is
required.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Light Pattern Problem Description Suggested Resolution
The computer is in a normal "off" condition,
has successfully booted to the operating
system, or a possible pre-BIOS failure has
occurred. Plug the computer into a working electrical outlet and press the power button. Also see
"Power Problems" in your Owner's Manual.
A possible processor failure has occurred. Contact Dell. For information about contacting Dell, see your Owner's Manual.
Memory modules are detected, but a
memory failure has occurred. l If you have two or more memory modules installed, remove the modules, reinstall
one module, and then restart the computer. If the computer starts normally, reinstall
an additional module. Continue until you have identified a faulty module or reinstalled
all modules without error.
l If available, install properly working memory of the same type into your computer.
l If the problem persists, contact Dell (see your computer Owner's Manual for
information about contacting Dell).