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Solving problems, Beep codes – Dell XPS 15 (L502X, Early 2011) User Manual

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This section provides troubleshooting
information for your computer. If you
cannot solve your problem using the
following guidelines, see “Using Support
Tools” on page 69 or “
Contacting Dell” on
page 91.

WARNING: Only trained service
personnel should remove the computer
cover. See the

Service Manual at

support.dell.com/manuals for advanced
service instructions.

Beep Codes

Your computer might emit a series of
beeps during start‑up if there are errors or
problems. This series of beeps, called a beep
code, identifies a problem. If this occurs,
write down the beep code and contact Dell
(see “Contacting Dell” on page 91 for
assistance.

NOTE: To replace parts, see the Service
Manual
at support.dell.com.

Beep Code Possible Problem

One

Possible system board failure
— BIOS ROM checksum
failure

Two

No RAM detected
NOTE: If you installed or
replaced the memory module,
ensure that the memory
module is seated properly.

Three

Possible system board failure
— Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

Eight

Display failure

Solving Problems