Error messages – Dell Vostro 400 (Mid 2007) User Manual
Page 64

64
Solving Problems
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
—
Windows XP
1
Click Start
→ Control Panel→ Printers and Other Hardware→ Phone and
Modem Options
→ Modems.
2
Click the COM port for your modem
→ Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1
Click
Start
→ Control Panel→ Hardware and Sound→ Phone and Modem
Options
→ Modems.
2
Click the COM port for your modem
→ Properties → Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
—
Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.
A
FILENAME
CANNOT
CONTAIN
ANY
OF
THE
FOLLOWING
CHARACTERS
: \ / : * ? “
< > | —
Do not use these characters in filenames.