Culligan Soft-Minder 2005 - Manual (Page 19)

Service Check List
Service Check List 19
Things to Check Before You Call For Service
If you unexpectedly experience hard water, make these simple checks before calling your Culligan dealer. One of the following
conditions may be the reason for your interruption of service.
Important
If any of the following conditions is found, the water conditioner should be manually recharged according to instructions on page 9
after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not controlled by a wall switch
which has been turned off. Reset conditioner to proper time of day and then plug in.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your conditioner’s recharge schedule
by causing the timer to run off-schedule. Reset timer to proper time of day.
Bypass Valves
Check to see if they are in the proper position. The bypass valve should be in the “service” position. If hand valves are used, see
that inlet and outlet valve are opened and that the bypass valve is closed.
No Water
If you aren’t getting any water flow at all, make sure your water supply is working. Open a tap ahead of the conditioner (outside tap)
to see if you have any water pressure. If you have water pressure, check the bypass valve. If it is in the Service position, put it into
the bypass and call your Culligan dealer for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and will require more capacity from
your conditioner. You can reprogram your recharging schedule by following the directions on pages 9 and 10. Call your Culligan
dealer for advice and save a service call.
Salt Supply
Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a recharge cycle.
Salt Bridging
Salt bridging occurs when a space is formed between the salt and the water underneath, preventing the salt from dissolving to
make brine. No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a broom handle or similar instrument and make a mark
34 inches from the end. Then carefully begin to probe down through the salt with the instrument. Should an obstruction be found
before the mark on your instrument reaches the rim of the salt storage tank, a salt bridge is likely to have formed. Continue to
probe and break the salt bridge completely.
Caution! Do not force the implement past the mark as damage to the horizontal salt plate may occur.