Dell XPS 10 Tablet - Manual (Page 37)

System problem
Problems Possible causes Possible solutions
Tablet does not turn on The battery is completely
discharged. 1 Charge the tablet for
at least 4 hours.
2 Press and hold the
Power and
Sleep/Wake button for
4 seconds.
Tablet does not turn off Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet locks up Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Tablet is not responding or 1 Reboot the tablet. See
behaving unexpectedly Turning Off Your
Tablet
and Turning On
Your Tablet .
2 Refresh the tablet. See
Reset your tablet .
3 Contact Dell’s support
service. Go to
support.dell.com or
dell.com/ContactDell .
Tablet cannot boot
into Windows Boot from Windows
recovery. See
Recover
your tablet .
Software or feature is not Restart your tablet.
working as expected Software updates may
have been downloaded in
the background. Swipe
from the right edge of the
display to access Charms
and touch Settings
→
Power
→ Restart to restart
the tablet.
Troubleshooting 37