Printer problems, Scanner problems – Dell Dimension 9200 User Manual
Page 60
60
Solving Problems
Printer Problems
CAUTION:
Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s manufacturer.
Scanner Problems
CAUTION:
Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C
HECK
THE
PRINTER
DOCUMENTATION
—
See the printer documentation for setup and
troubleshooting information.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
C
HECK
THE
PRINTER
CABLE
CONNECTIONS
—
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see "Setting Up a
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
V
ERIFY
THAT
THE
PRINTER
IS
RECOGNIZED
BY
W
INDOWS
—
1
Click Start, click Control Panel, and then click Printers and Other Hardware.
2
Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3
Click Properties, then click the Ports tab. For a USB printer, ensure that Print to the following port(s):
is set to USB.
R
EINSTALL
THE
PRINTER
DRIVER
—
See the printer documentation for instructions.
C
HECK
THE
SCANNER
DOCUMENTATION
—
See the scanner documentation for setup and
troubleshooting information.
DIM_book.book Page 60 Monday, October 15, 2007 11:04 AM