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Dell OptiPlex 170L User Manual

Page 6

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6

Quick Reference Guide

www

.dell.com | support.dell.com

• Service Tag and Express Service Code
• Microsoft Windows License Label

Service Tag and Microsoft Windows License

These labels are located on your computer.

• Use the Service Tag to

identify your
computer when you
use support.dell.com
or contact technical
support.

• Enter the Express

Service Code to direct your call when contacting
technical support. The Express Service Code is not
available in all countries.

• Latest drivers for my computer
• Answers to technical service and support questions
• Online discussions with other users and technical

support

• Documentation for my computer

Dell Support Website — support.dell.com

NOTE:

Select your region to view the appropriate support

site.

The Dell Support website provides several online tools,
including:

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status,

warranty, and repair information

• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product

specifications, and white papers

• Service call status and support history
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer configuration
• Service contract for my computer

Dell Premier Support Website — premiersupport.dell.com

The Dell Premier Support website is customized for
corporate, government, and education customers. This
website may not be available in all regions.

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