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Dell LCD TV W3706MH User Manual

Page 37

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Troubleshooting Your TV

37

No audio

1

Ensure the green audio cable is connected to audio connectors

on the TV and on the computer. For the location of the

connector on the TV, see "Using the VGA Connector" on

page 16. See your computer documentation for the location of

connectors on your computer.

2

Ensure the volume on the computer is not muted.

3

Verify that sound on your computer is working by checking the

speakers. See your computer documentation for information on

troubleshooting your computer.

4

Disconnect the TV from the computer and test to see if the TV

volume works.

PIP/PBP/POP not working

1

Ensure the settings in the TV Menu are properly set. Press

Menu button to enter the TV Menu, and select PIP/PBP/POP.

2

Swap the video and audio source.

No video

NOTE:

If you see a self-test, it means there is a problem with

your video card or you are using the wrong input source.

1

Ensure the TV is turned on.

2

Verify that all the cables are properly connected to the TV,

including the power cable.

3

Check to see if there is a blue or amber light on the lower,

right-hand corner of the TV. A blue light indicates the TV is on.

An amber light, means the TV is in power save mode.

4

Ensure VGA is selected in the Input Select menu. See "Input

Select" on page 24 for more information.

5

Reconnect the computer.

6

Connect another device that you know is working properly.

7

Reset the original factory defaults. Press Menu button, select

Setup, and then select Factory Reset.

Problem

Possible Solution

W3202_3706MH_DAO_PROOF.book Page 37 Friday, October 7, 2005 2:26 PM