FRIGIDAIRE Affinity Washer FAHE1011MW - Manual (Page 21)

21
AVOID SERVICE CHECKLIST
OCCURRENCE POSSIBLE CAUSE SOLUTION
WATER
Wash load too wet after
spin.
Washer is overloaded. Do not overload washer. See Washing Procedures.
Load is out of balance. Rearrange load to allow proper spinning.
Drain hose is kinked. Straighten drain hose.
Water does not enter
washer or it enters slowly.
Washer lid is open. Close washer lid. The washer will not operate when the lid is open.
Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and
pressure increase.
Water supply faucets are not completely open. Fully open hot and cold faucets.
Water is being used elsewhere in the house. Water pressure must be at least 10 psi (69 kPa). Avoid running
water elsewhere while washer is fi lling.
Water inlet hoses are kinked. Straighten hoses.
Water level does not
cover load.
Improper water level selection (for models with
water level/load size control).
Select higher water level/load size.
Washer is overloaded. Do not overload washer.
Warm or hot water is not
hot enough.
Hot water heater is set too low or is a distance
from washer.
Measure hot water temperature at nearby faucet with candy
or meat thermometer. Water temperature should be at least
120°F (50°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable
to support more than 1 use at a time.
Water in washer does not
drain or drains slowly.
Drain hose is kinked or clogged. Clean and straighten the drain hose.
Water leaks. Loose fi ll hose connection at faucet or washer. Check and tighten hose connections. Ensure rubber sealing
washers are installed.
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Incorrect wash and rinse
temperatures.
Hot and cold water hoses are connected to wrong
supply faucets.
Connect hot water hose to hot water faucet and cold water
hose to cold water faucet.
Water is entering washer
but tub does not fi ll.
Drain hose standpipe is incorrect height. Standpipe must be a minimum of 33” (83.82 cm) high to pre-
vent siphoning. See INSTALLATION INSTRUCTIONS.
Water is present in tub after
wash cycle is complete.
Lid lock malfunction. Do not bypass lid lock. Call your authorized servicer.
The drain and spin cycles
did not occur.
Lid lock malfunction. Do not bypass lid lock. Call your authorized servicer.