Avoid service checklist – FRIGIDAIRE Affinity Washer FAHE1011MW User Manual
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AVOID SERVICE CHECKLIST
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
NOISE
Rattling and clanking
noise.
Foreign objects such as coins or safety pins may be
in tub or pump.
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
Belt buckles and metal fasteners are hitting wash
tub.
To prevent unnecessary noise and damage to tub, fasten fas-
teners and turn items inside out.
Thumping sound.
Heavy wash loads may produce a thumping sound.
This is usually normal. If sound continues, washer is
probably out of balance.
Stop washer and redistribute wash load.
Squealing sound or hot
rubber odor.
Washer is overloaded.
Do not overload washer. Stop washer and reduce load.
Vibrating noise.
Washer is not resting fi rmly on fl oor.
Move washer so it rests fi rmly on fl oor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
Shipping bolt has not been removed during installation.
See INSTALLATION INSTRUCTIONS for removing shipping bolt.
Wash load unevenly distributed in tub.
Stop washer and rearrange wash load.
OPERATING
Washer does not start.
Washer lid is open.
Close washer lid. The washer will not operate when the lid is open.
Electrical power cord may not be plugged in or con-
nection may be loose.
Make sure plug fi ts tightly in wall outlet.
House fuse blown, circuit breaker tripped, or a
power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If problem is a circuit overload, have it corrected by
a qualifi ed electrician. If problem is a power outage, call local
electric company.
Water supply faucets are not turned on.
Turn on water supply faucets.
Motor is overheated. Washer motor will stop if it
becomes overheated.
Wait for the motor to cool down before attempting to restart.
Washer won’t spin.
Lid is not completely closed.
Close washer lid. The washer will not operate when the lid is open.
Residue left in drum.
Heavily soiled items.
Wipe tub with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this washer.