Customer relations, Service request – BMW 650i Convertible 2010 User Manual
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3.
Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>
Turn the controller to highlight an element.
>
Press the controller to display an element.
Opening the start page
1.
Open "Options".
2.
"Home"
Loading a new page
1.
Open "Options".
2.
"Reload"
Cancel
1.
Open "Options".
2.
"Cancel loading"
Customer Relations
At a glance
Contact BMW Customer Relations for informa-
tion on all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
TeleService
1.
"BMW Assist"
2.
"Customer Relations"
3.
"Start service"
A voice connection is established to BMW Cus-
tomer Relations.
Vehicle not equipped with BMW Assist
or TeleService
1.
"BMW Assist"
2.
"Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data are transmitted during the Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1.
"BMW Assist"
2.
"Service Request"
3.
"Start service"
Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG
Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG