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Customer relations, Service request – BMW 650i Convertible 2010 User Manual

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3.

Select "OK", if necessary.

The BMW Search start page is displayed.

Using BMW Search

To select and display content:

>

Turn the controller to highlight an element.

>

Press the controller to display an element.

Opening the start page

1.

Open "Options".

2.

"Home"

Loading a new page

1.

Open "Options".

2.

"Reload"

Cancel

1.

Open "Options".

2.

"Cancel loading"

Customer Relations

At a glance

Contact BMW Customer Relations for informa-
tion on all aspects of your vehicle.

Calling Customer Relations

Vehicle equipped with BMW Assist or
TeleService

1.

"BMW Assist"

2.

"Customer Relations"

3.

"Start service"

A voice connection is established to BMW Cus-
tomer Relations.

Vehicle not equipped with BMW Assist
or TeleService

1.

"BMW Assist"

2.

"Customer Relations"

The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.

Service Request*

At a glance

You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data are transmitted during the Service
Request. If possible, your BMW center will
establish contact with you.

Starting a Service Request

1.

"BMW Assist"

2.

"Service Request"

3.

"Start service"

Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG

Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG

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