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Bmw assist, Teleservice, Bmw assis t – BMW 650i Convertible 2010 User Manual

Page 188

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BMW

Assis

t

186

BMW Assist

BMW Assist*

BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request

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is sent.

Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.

Requirements

>

The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.

>

To transmit position data, the vehicle must
be able to determine the current position.

>

To activate and update BMW Assist, a GPS
signal must be available.

>

The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. Activation
must be completed.

>

BMW Assist is activated.

Offered services

>

Emergency Request: when you press the
SOS button, a connection is established to
the BMW Assist Response Center. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.

>

Automatic collision notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW

Assist Response Center then speaks with
you and takes further steps to help you.

>

Enhanced roadside assistance: BMW
Roadside Assistance

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can be contacted if

assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
time.

>

BMW Customer Relations: connection with
Customer Relations for information on all
aspects of your vehicle.

>

TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.

>

Remote door unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.

>

Stolen vehicle recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.

>

In addition to these services, the optional
Convenience Plan offers a concierge ser-
vice and information for route planning, traf-
fic and weather. A limited number of calls
can be made via the BMW Assist Response
Center with Critical Calling, such as when
the mobile phone is not available or dis-
charged.
Press the SOS button to contact the BMW
Assist Response Center.

TeleService*

TeleService supports communication with your
BMW center.

>

Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work

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Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG

Online Edition for Part no. 01 41 2 602 716 - © 08/09 BMW AG

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