beautypg.com

Troubleshooting – Drucker Diagnostics Model 853VES Centrifuge User Manual

Page 14

background image

14

For additional assistance, contact technical support
Monday-Friday, 8:30 AM - 5:00 PM, EST

Providing Quality Centrifuges since 1932

Made in the USA by

• Make sure that nothing has fallen into the rotor chamber.
• If there is nothing obstructing the rotor, the motor may be damaged.
Contact your authorized dealer or The Drucker Company for further assistance.

Solutions:

1. Problem:

The rotor does not spin freely.

• Check to see that the load is balanced.
• Make sure that nothing has fallen into the rotor chamber.
• Make sure that the screw in the center of the rotor is snug.
• The motor may be damage

d.

Contact your authorized dealer or The Drucker Company for further assistance.

Solutions:

2. Problem:

There is excessive noise when the machine is running.

• Make sure that the centrifuge is getting power. Does the control panel come on? Check the

electrical outlet that the unit is plugged into. Check the circuit breaker on the base near the rear of
the centrifuge.

• If the unit is getting power, make sure that the lid latch is closed properly. The latch is closed properly

when the yellow ‘LATCHED’ indicator lightis illuminated.

• If the centrifuge stops soon after start-up and ‘ERROR’ is displayed on the speed display, refer to

the following for fault information:

Solutions:

3. Problem:

The centrifuge does not run or an error message is displayed.

ERROR / SPEED

The centrifuge cannot reach full speed due to a problem with the rotor, an inadequate power supply, or
other electrical problems. Press the OPEN/ STOP button to cancel the error and then check the rotor
and the line voltage.Contact your authorized dealer or The Drucker Company for further assistance.

ERROR / BALANCE

The centrifuge has detected an imbalance. Press the OPEN/STOP button to cancel the error and
balance the load. If the load is balanced, make sure that the centrifuge is installed on a secure, level
location.

• Make sure the centrifuge has power and that the rotor is stopped. Press the ‘OPEN/STOP’ button.

The red ‘UNLOCKED’ indicator light should illuminate and the unlocked mechanism should
disengage, allowing entry into the lid.

• If the lid is still locked, make sure that the red ‘UNLOCKED’ indicator is illuminated and turn the lid

knob first completely clockwise and then counterclockwise.

• If the red ‘UNLOCKED’ indicator will not illuminate or the locking mechanism will not disengage,

the electronics or locking mechanism may be damaged. Have a technician service the centrifuge
or contact The Drucker Company for further assistance.

Solutions:

4. Problem:

The lid knob cannot be turned / the lid cannot be unlocked.

Troubleshooting:

200 Shadylane • Philipsburg, PA 16866 U.S.A.
Phone: 814-342-6205 or 814-692-7661 • Fax: 814-692-7662 • www.druckercompany.com