Dogtra 2000B Series - Manual (Page 12)

20
WARRANTY
21
WARRANTY
Not Covered Under Warranty:
If product registration is not completed within
30 days of purchase and/or the product is resold,
the warranty will become void and all repairs will
be subject to applicable labor fees.
Dogtra DOES NOT replace defective units or
provide refunds after 30 days from date of purchase.
Dogtra’s warranty DOES NOT cover repairs or
replacement due to misuse, improper maintenance
or lost units. Any water damage on models that are
not waterproof will not be covered. All
replacement costs for either the transmitter or
receiver is the owner’s responsibility.
The Limited Lifetime Warranty will expire
(5) years from the date a unit is discontinued in
production by Dogtra Company.
* Batteries, or the labor to replace them, are
NOT covered under the warranty after the first year.
The warranty is void if the unit has been
altered or an unauthorized person has attempted
repair work.
Procedure for Repair Work:
Return shipping for warranty work is the
owner’s responsibility. The cost for shipping
(via regular ground service) back to the
customer is covered by Dogtra Co. within the
continental United States. Any expedited
shipping service will be at the owner’s expense.
Dogtra is not responsible for loss of training
time or inconvenience while the unit is in our
warehouse for repair work. Dogtra does not
provide loaner units or any form of compensation
during the repair period.
A copy of the sales receipt showing purchase
date is required before warranty work is begun.
Write a note briefly explaining the problem
and include your name, address, city/state/zip
code, daytime phone number and evening phone