Maintenance, Troubleshooting guide – Dogtra EDGE User Manual
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Maintenance
Basic maintenance
Be sure the rubber-charging cap is securely in place when the collar
is in use. After each training session, carefully inspect the unit for any
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no damage to the casing, rinse the receiver/collar and clean out any dirt
or debris.
Storage maintenance
The Dogtra EDGE should be fully charged before storing for extended
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Troubleshooting
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or concerns, you may email them to [email protected], or call customer
service at 1-888-811-9111.
Troubleshooting Guide
1. My dog is not reacting to the collar.
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hold down the on/off button until the green LED indicator turns on.
- Be sure the strap is on the dog tight enough so that both contact points
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Use the included contact point extensions to extend the length of the
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subtle.
2. The LED indicator light comes on, but I do not feel any
stimulation.
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stimulation level. Be sure both contact points are touching both of your
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customer service at 1-888-811-9111.