BMW 2007 bmw 328i - Manual (Page 192)

BMW
Assis
t
190
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
> The installed BMW Assist system is logged
onto a mobile phone network. This network
must be capable of transmitting the ser-
vices.
> To transmit position data, the vehicle must
be able to determine the current position.
> A GPS signal must be available in order for
BMW Assist to be activated and updated.
> You have subscribed to BMW Assist with
your BMW center or BMW Assist Response
Center and signed a service contract. Acti-
vation must have been completed.
> BMW Assist is activated, refer to page 195 .
Offered services
The following services are available via
BMW Assist:
> Emergency Request, refer to page 229 :
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist
Response Center contacts you and takes
further steps to help you.
> Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center then
speaks with you and takes further steps to
help you.
> Enhanced Roadside Assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
> Customer Relations:
For all information related to your vehicle,
you can be connected to BMW Customer
Relations.
> TeleService:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
> Remote Door Unlock:
Contact BMW Assist Customer Care if your
remote control or key is not available and
you would like to have the vehicle unlocked.
> Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call BMW Assist Customer Care to
determine its position.
In addition, optional services can be provided to
you, such as Concierge service or information
on directions, traffic or weather.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
You can also access the BMW Assist Concierge
services via the internet.
*
Online Edition for Part no. 01 41 0 012 928 - © 08/06 BMW AG