Cooper Instruments & Systems TSFM 500 Motorized Force Test Stand - Manual (Page 7)

CF 141 7 32-1032 REV 1 0405
one year. The replacement warranty detailed here is the buyer’s exclusive remedy, and will satisfy all
obligations of Cooper whether based on contract, negligence, or otherwise. Cooper is not responsible for
any incidental or consequential loss or damage which might result from a failure of any and all other
warranties, express or implied, including implied warranty of merchantability or fitness for particular
purpose. Any unauthorized disassembly or attempt to repair voids this warranty.
Obtaining Service Under Warranty
Advance authorization is required prior to the return to Cooper Instruments. Before returning the item,
contact the Repair Department c/o Cooper Instruments at (540) 349-4746 for a Return Material
Authorization number. Shipment to Cooper shall be at buyer’s expense and repaired or replacement
items will be shipped F.O.B. from our plant in Warrenton, Virginia. Non-verified problems or defects may
be subject to a $100 evaluation charge. Please return the original calibration data with the unit.
Repair Warranty
All repairs of Cooper products are warranted for a period of 90 days from date of shipment. This warranty
applies only to those items that were found defective and repaired; it does not apply to products in which
no defect was found and returned as is or merely recalibrated. It may be possible for out-of-warranty
products to be returned to the exact original specifications or dimensions.
* Technical description of the defect: In order to properly repair a product, it is absolutely necessary for
Cooper to receive information specifying the reason the product is being returned. Specific test data,
written observations on the failure and the specific corrective action you require are needed.