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Problems with scanning – Canon FB620P User Manual

Page 63

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63

[CanoScan FB320P/FB620P] option not displayed in [Select source]
menu of iPhoto Express 1.1

Cause:

CanoCraft CS-P not installed

Solution:

Install CanoCraft CS-P (

See p. 33

)

Problems with Scanning

Scanner will not scan

Cause 1:

Scanner not powered up

Solution:

Securely connect the AC adapter to the scanner and electrical
outlet (

See p. 26

)

Cause 2:

Scanning unit locked

Solution:

Unlock scanning unit by setting lock switch to unlocked posi-
tion (

See p. 18

)

Cause 3:

Software incorrectly installed

Solution:

Reinstall software (

See p. 33

)

Cause 4:

CanoCraft CS-P not installed. Only iPhoto Express 1.1 and/or
OmniPage Limited Edition installed

Solution:

CanoCraft CS-P is required for scanning. Install it (

See p. 33

)

Cause 5:

Printing in progress

Solution:

Scanner cannot be used while printing. Initiate scan after
printing finishes

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