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Troubleshooting – Dymo LabelManager 220P User Manual

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Troubleshooting

Review the following solutions if you have a problem while using your label maker.

Problem/Error Message

Solution

No display

Ensure the label maker is turned on.

Replace discharged batteries.

Poor Print Quality

Replace batteries or attach power adapter.

Set Contrast to higher level.

See Adjusting the Print Contrast.
Ensure tape cassette is installed properly.

Clean the print head.

Replace the tape cassette.

Poor Cutter Performance

Clean the cutter blade.

See Caring for Your Label Maker.

Printing . . .

No action required. Message disappears when

printing is finished.

Too many characters
Exceeded maximum number of characters

Delete some or all of the text.

Too many lines
Exceed maximum number of lines

Delete a line to fit on the tape width.

Insert a wider tape cassette.

Batteries almost discharged

Replace batteries or connect AC power adapter.

Tape Jam
Motor is stalled due to label jam

Remove jammed label; replace tape cassette.

Clean cutter blade.

If you still need assistance, contact DYMO Customer Support. See Contacting

Customer Support

at the back of this User Guide to locate the contact number for

your country.

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