Dymo LabelManager PnP - Manual (Page 12)

8
Troubleshooting
Review the following possible solutions if you encounter a problem while using
your label maker.
If you still need assistance, visit the support section of the DYMO Web site at
www.dymo.com.
Problem/Error Message Solution
Poor Print Quality Ensure label cassette is installed properly.
Clean the print head. See Cleaning the Label Maker.
Replace the label cassette.
Poor Cutter Performance Clean the cutter blade. See Cleaning the Label Maker.
Printer is disconnected or turned off The label maker is disconnected or turned off. Make sure
the USB cable is connected and the printer is turned on.
Printer error Make sure the label cassette is inserted properly and is not
jammed or empty.
Battery level is too low to print Battery charge level is too low to print. Charge the battery
and reprint the label.
Battery is not functioning properly Verify the battery is inserted properly. Otherwise, contact
Customer Support.
Battery is not charging Make sure the label maker is connected to a powered
USB port.
Battery level is getting low or too low Connect the label maker to a powered USB port to
begin charging.