ClearOne MAX EX/MAXAttach - Manual (Page 16)

12 Technical Services: 800-283-5936
CARING FOR MAX EX PHONES
Follow all warnings and instructions marked on your MAX EX phone.
Unplug base unit and conferencing pod from the wall outlet before cleaning.
Use a damp cloth moistened with water to clean the outside of your conferencing pod or base unit and
power supply. Do not use liquid or aerosol cleaners.
ELECTRICAL CONSIDERATIONS
• Use only the power adapter that comes with your conferencing phone.
TROUBLESHOOTING
If you are having trouble with your MAX EX, it might be configured or connected incorrectly, or other equipment
might be causing the malfunction. Use the following checklist and the chart on the following page to troubleshoot
malfunctions.
Connection Checklist
• The MAX EX base unit is plugged into the proper volt electrical outlet and its power light is on.
•• The telephone cord from the base unit is securely connected to the telephone wall jack.
• The equipment the other party is using should be of comparable quality to your MAX EX conferencing phone.
While MAX EX will work with lower-quality products, the quality of the conference call will be impacted if the
party you are conferencing with has poor quality equipment.
Troubleshooting Table
Use the table on the following page to troubleshoot your MAX EX system.
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CHAPTER 4 : MAINTENANCE