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Troubleshooting guide, Technical information – Chauvet COLORADO 1-TRI IP User Manual

Page 23

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Technical Information


COLORado™ 1-Tri IP User Manual Rev. 01c

-19-

Troubleshooting Guide

Symptom

Cause(s)

Action(s)

General low light intensity

· Dirty lens assembly

· Clean the fixture regularly

· Misaligned lens assembly

· Install lens assembly properly

A single tri color LED
does not illuminate

· Faulty LED

· Replace the LED board

· Faulty LED board

· Replace the LED board

A group of tri-color LEDs
does not illuminate

· Faulty LED

· Replace the LED board

· Faulty LED board

· Replace the LED board

· Faulty LED driver

· Replace the LED driver board

None of the LEDs are
illuminating

· Faulty LED PCB

· Replace the LED board

· Faulty LED Driver PCB

· Replace the LED driver board

· Faulty main PCB

· Replace the Display / Main board

Breaker/Fuse keeps
blowing

· Excessive circuit load

· Check total load placed on the electrical circuit

· Short circuit along the power wires

· Check for a short in the electrical wiring

Fixture does not power up

· No power

· Check for power on power outlet

· Loose or damaged power cord

· Check power cord

· Blown internal fuse

· Replace internal fuse

· Faulty internal power supply

· Replace internal power supply

Fixture does not respond
to DMX

· Wrong DMX addressing

· Check Control Panel and unit addressing

· Damaged DMX cables

· Check DMX cables

· Wrong polarity on the controller

· Check polarity switch settings on the controller

· Loose DMX cables

· Check cable connections

· Faulty DMX interface

· Replace Main PCB

· Faulty Main PCB

· Replace Main PCB

DMX signal problems

· Non DMX cables

· Use only DMX compatible cables

· Bouncing signals

· Install terminator as suggested

· Long cable / low level signal

· Install an optically coupled DMX splitter right

after fixture with strong signal

· Too many fixtures

· Install an optically coupled DMX splitter after

unit #32

· Interference from AC wires

· Keep DMX cables separated from power cables

or black lights


If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.