LaMotte WaterLink Spin - Manual (Page 14)

14
TROUBLESHOOTING
 TROUBLESHOOTING GUIDE
Problem Reason Solution
Connection Error Could not connect to
water analysis program.
Adjust program
settings. Be sure
program is running.
USB 2 port required.
Lid Open Error Lid open. Close lid and begin
again.
Test Series Cancelled
Error
Lid open, meter not
connected.
Close lid. Reestablish
connection.
Unexpected results Did not use disk cover. Retest. Use disk cover.
Unexpected low chlorine
results
High chlorine
concentrations will
bleach chlorine
reagents.
Check sample with
chlorine test papers
(Code 2987-G).
Disk is not spinning Disk or cover pressed
too fi rmly onto hub.
Reseat disk and cover
on hub.
Results not as expected Meter out of calibration Confi rm test results with
another method. Check
meter calibration with
Calibration Check Disk.
(not included)
 HELPFUL HINTS
»
High Chlorine/Bromine - High sanitizer levels may cause the DPD
reagents in the disk to bleach out to a colorless or near colorless
solution. Wide Range pH/Total Chlorine Test Strips (2987-G) capable
of testing high concentrations of chlorine can be used to determine the
approximate level of sanitizer. Note: At high sanitizer levels, chloramines
could break through into the Free Chlorine test, the pH reaction may
turn purple and the Alkalinity reaction may turn yellow.
»
High Copper - Copper at levels above 1.0 ppm may cause the
Hardness test to read low.
»
Low Alkalinity - Algaecide treatments above recommended levels may
lower the alkalinity results.
»
Cyanuric Acid - Since Cyanuric Acid tests are temperature dependent,
the best results are obtained when sample temperatures are between
70 and 80 degrees. Below this range, results may read high, while in