Rite-Ride 4102 - Manual (Page 5)

Do Not Return This Product
to the Dealer or Distributor
If you are
• missing parts,
• experiencing installation problems, or
• have technical concerns regarding this product,
you may contact a Firestone Technical Service Representative at [email protected] or at 800-888-0650 (option 1, and
then option 2). Representatives are available from 7:30 a.m. – 4:30 p.m. Eastern on Monday – Friday, excluding holidays.
If you are located outside of the United States, you should first contact your distributor or dealer directly with any issues.
When contacting Technical Service, please have the kit or part # ready, along with the make, model, and year of the vehicle.
You may also need to provide details, such as 2WD/4WD or if the vehicle has been lifted or lowered from stock height.
If you have a warranty concern, please include in your email a detailed description of the situation, a photo(s) of the
issue, and your contact information, including ship-to address.
WARRANTY COVERAGE*— The Ride-Rite™ kits, components, and accessories are warranted against defects in
workmanship and materials. This warranty does not cover service or labor charges, neglect…to the product.
PERIOD OF COVERAGE:
• Ride-Rite air springs – Lifetime Limited • Work-Rite load assists – 2 Years Limited
• Sport-Rite air springs – Lifetime Limited • Air-Rite accessories – 2 Years Limited
• Coil-Rite air springs – Lifetime Limited • Brackets, hardware, fittings, air line, and other
• Level-Rite air springs – Lifetime Limited components – 2 Years Limited
HOW TO MAKE A WARRANTY CLAIM — If you purchased your air springs in the U.S. or Canada and believe
you have a part with a warrantable defect, call Firestone directly at 1-800-888-0650.
International customers should contact their distributors or dealers directly with any problems.
(*) Please refer to the “Firestone Limited Lifetime Air Spring Warranty” for details, terns, and conditions.
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