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Warranty and service information, Fcc information – E-flite FPV Vapor RTF W/ Headset User Manual

Page 16

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16

EN

is available at http://www.horizonhobby.com/content/_

service-center_render-service-center. If you do not have

internet access, please contact Horizon Product Support

to obtain a RMA number along with instructions for

submitting your product for service. When calling Horizon,

you will be asked to provide your complete name, street

address, email address and phone number where you can

be reached during business hours. When sending product

into Horizon, please include your RMA number, a list of

the included items, and a brief summary of the problem.

A copy of your original sales receipt must be included

for warranty consideration. Be sure your name, address,

and RMA number are clearly written on the outside of the

shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you

have any issue with a LiPo battery, please contact the

appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your

original sales receipt verifying the proof-of-purchase

date. Provided warranty conditions have been met,

your Product will be serviced or replaced free of charge.

Service or replacement decisions are at the sole discretion

of Horizon.

Non-Warranty Service
Should your service not be covered by warranty,

service will be completed and payment will be

required without notification or estimate of the

expense unless the expense exceeds 50% of the retail

purchase cost. By submitting the item for service you are

agreeing to payment of the service without notification.

Service estimates are available upon request. You must

include this request with your item submitted for service.

Non-warranty service estimates will be billed a minimum

of ½ hour of labor. In addition you will be billed for return

freight. Horizon accepts money orders and cashier’s

checks, as well as Visa, MasterCard, American Express,

and Discover cards. By submitting any item to Horizon

for service, you are agreeing to Horizon’s Terms and

Conditions found on our website http://www.horizonhobby.

com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product

compliant in the country of use and ownership.

If received, a non-compliant Product will not be

serviced. Further, the sender will be responsible for

arranging return shipment of the un-serviced Product,

through a carrier of the sender’s choice and at the

sender’s expense. Horizon will hold non-compliant

Product for a period of 60 days from notification, after

which it will be discarded.

Warranty and Service Information

Country of Purchase

Horizon Hobby

Phone Number/Email Address

Address

United States of

America

Horizon Service Center

(Repairs and Repair Requests)

servicecenter.horizonhobby.com/

RequestForm/

4105 Fieldstone Rd

Champaign, Illinois, 61822

USA

Horizon Product Support

(Product Technical Assistance)

www.quickbase.com/db/

bghj7ey8c?a=GenNewRecord

888-959-2305

Sales

[email protected]

888-959-2305

United Kingdom

Service/Parts/Sales:

Horizon Hobby Limited

[email protected]

Units 1–4 , Ployters Rd,

Staple Tye Harlow, Essex,

CM18 7NS, United Kingdom

+44 (0) 1279 641 097

Germany

Horizon Technischer Service

[email protected]

Christian-Junge-Straße 1

25337 Elmshorn, Germany

Sales: Horizon Hobby GmbH

+49 (0) 4121 2655 100

France

Service/Parts/Sales:

Horizon Hobby SAS

[email protected]

11 Rue Georges Charpak

77127 Lieusaint, France

+33 (0) 1 60 18 34 90

China

Service/Parts/Sales:

Horizon Hobby – China

[email protected]

Room 506,

No. 97 Changshou Rd.

Shanghai, China 200060

+86 (021) 5180 9868

FCC Information

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

This product contains a radio transmitter with wireless technology which has been tested and found to

be compliant with the applicable regulations governing a radio transmitter in the 2.400GHz to 2.4835GHz

frequency range.

This manual is related to the following products: