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Error messages – Brother FAX 3750 User Manual

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C H A P T E R T H I R T E E N

Error Messages

You may occasionally encounter a difficulty with your fax machine or
telephone line. If this happens, your fax machine often identifies the
problem and displays an error message. The list below explains the most
common error messages. You can correct most problems yourself.

If you need additional help, call the Brother Fax-Back System at

USA:

1-800-521-2846

From within Canada:

1-800-681-9838

ERROR MESSAGE

CAUSE

ACTION

CHANGE DRUM SOON

The drum unit is near the end of

Use the drum unit until you

its life.

have a print quality problem,
then replace the drum unit with
a new one.

CHECK PAPER

The fax machine is out of paper

Refill the paper or remove the

or paper is not properly loaded in paper and load it again.
the multi-purpose sheet feeder.

CHECK PAPER SIZE

Your Paper Size setting may not

When you see this error, the

be set correctly for the paper you reduction ratio automatically
are using (see page 37).

will be changed to AUTO if you
used a fixed reduction ratio (see
pages 36–37).

COMM. ERROR

A poor quality phone line

Try the call again.

caused communications error.

CONNECTION FAIL

You tried to poll a fax machine

Verify the other party

s polling

that is not in Polled Waiting mode. setup.

COOLING DOWN

The temperature of the drum unit You must wait and allow the

PLEASE WAIT

or toner cartridge is too hot. The fax machine to resume printing
fax machine will pause its

when it is ready.

current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the display on the fax
machine shows COOLING
DOWN and PLEASE WAIT.

ERROR MESSAGES

This manual is related to the following products: