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Service warranty – Decimator Design MD-HX User Manual

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MD-­‐HX  OPERATING  MANUAL  VERSION  1.0  

Copyright  ©  2014  Decimator  Design  Pty  Ltd,  Sydney,  Australia

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SERVICE  WARRANTY  

 

Decimator  Design  warrants  that  this  product  will  be  free  from  defects  in  materials  and  workmanship  

for  a  period  of  36  months  from  the  date  of  purchase.    If  this  product  proves  to  be  defective  within  this  

warranty  period,  Decimator  Design,  at  its  discretion,  will  either  repair  the  defective  product  without  

charge   for   parts   and   labour,   or   will   provide   a   replacement   product   in   exchange   for   the   defective  

product.  

 

In  order  to  service  under  this  warranty,  you  the  Customer,  must  notify  Decimator  Design  of  the  defect  

before  the  expiration  of  the  warranty  period  and  make  suitable  arrangements  for  the  performance  of  

service.     The   Customer   shall   be   responsible   for   packaging   and   shipping   the   defective   product   to   a  

designated  service  centre  nominated  by  Decimator  Design,  with  shipping  charges  prepaid.    Decimator  

Design  shall  pay  for  the  return  of  the  product  to  the  Customer  if  the  shipment  is  to  a  location  within  

the   country   in   which   the   Decimator   Design   service   centre   is   located.     The   Customer   shall   be  

responsible   for   paying   all   shipping   charges,   insurance,   duties,   taxes,   and   any   other   charges   for  

products  returned  to  any  other  location.  

 

This  warranty  shall  not  apply  to  any  defect,  failure  or  damage  caused  by  improper  use  or  improper  or  

inadequate  maintenance  and  care.    Decimator  Design  shall  not  be  obligated  to  furnish  service  under  

this  warranty  a)  to  repair  damage  resulting  from  attempts  by  personnel  other  than  Decimator  Design  

representatives  to  install,  repair  or  service  the  product,  b)  to  repair  damage  resulting  from  improper  

use  or  connection  to  incompatible  equipment,  c)  to  repair  any  damage  or  malfunction  caused  by  the  

use  of  non-­‐Decimator  Design  parts  or  supplies,  or  d)  to  service  a  product  that  has  been  modified  or  

integrated  with  other  products  when  the  effect  of  such  a  modification  or  integration  increases  the  

time  of  difficulty  of  servicing  the  product.